Frequently Asked Q's about Poo – Poo~Pourri
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Frequently Asked Q's about Poo

{ GENERAL POO } Poo~Pourri and its ingredients

Q: I just used Poo~Pourri for the first time, and my poopin’ life has forever been changed. I want to shake hands with the smarty-pants who invented it—after I wash them, of course. Who on Earth thought of this stuff?!

A: As legend has it, Poo~Pourri was created by a magical fairy named Stinkerbell in an enchanted world far, far away. As truth has it, Poo~Pourri was invented by a stink-hatin’ gal named Suzy Batiz in a smelly bathroom near Dallas, Texas. To see the story of Poo in less than 90 seconds, give this video a looksee!

Q: Toilets have feelings too, you know. Before I go carelessly spritzing, is Poo~Pourri safe for my toilet, septic tank and plumbing system?

A: Don’t you worry—your beloved loo is safe with us. Poo~Pourri is made of essential oils and other natural compounds and is no worse for your waste water system than natural shampoos and conditioners. Think of all the awful bleach and harsh chemicals other folks flush down their precious potties, yuck! And Poo~Pourri will not leave a residue in the bowl. In fact, Poo~Pourri contains many of the same elements found in natural household cleaners. Your toilet may even thank you with a “flush yeah!”

Q: A trustworthy friend swore to me that Poo~Pourri is made of 4 parts Atlantis salt water, 2 parts Bermuda Triangle air, and 1 part unicorn pee. Is that true, or do I need a new friend?

A: Do you smell that? It’s your friend’s pants on fire. Though its powers may seem magical, Poo~Pourri is the real, stink-fightin’ deal.  It’s made of essential oils and other natural compounds.
NO Harsh Chemicals
NO Parabens
NO Phthalates
NO Aerosol
NO Formaldehyde
NO Petroleum Distillates
NO Ethanol
NO Benzene
ALL Stink-Fightin’ Good Stuff

 Q: All of the Poo~Pourri scents sound delicious, can I drink them?

A: Umm, no… weirdo. If you or a lil’ stinker accidentally—or purposefully—ingest Poo~Pourri, please call ChemTel at 800-255-3924 (or +01-813-248-0585). If you get Poo~Pourri on your skin and have an allergic reaction to its natural oils, please call ChemTel.


{ HOW TO POO } how the heck to use Poo~Pourri

Q: You say using Poo~Pourri is “as easy as 1, 2, Spritz & Poo!” I’ve definitely got step 2 down, but I’ve never spritzed before. I’m scared and I don’t want to let you down. Can you help a pooper out and tell me how to use this awesome stuff?!

A: Patience, young grasspooper. You will master the art of spritzing in no time. Let’s walk through this together, step by stinkin’ step:
(1) Grab your bottle Poo~Pourri, and shake it like a salt shaka’
(2) Lift the toilet lid
(3) Spritz 4-6 sprays of Poo~Pourri into the toilet bowl onto the water's surface
(4) Take a seat, lock and load
(5) Poo
(6) Flush
(7) Tell us what you think!   facebook  |  twitter  |  youtube  |  instagram  |  pinterest 

Q: Yeah, but does Poo~Pourri work on farts n’ floaters?

A: Abso-toot-ly! Just in case you’re eating breakfast right now (mmm, bacon), we won’t get too graphic. As floaters penetrate the film, they’re coated with Poo~Pourri, stopping their air assault before it begins. For toot protection, we suggest you lightly spritz a spray of Poo~Pourri into the air.

Q: I can’t tell if the size of your bottles are King Kong tall or Ping-Pong small. How big are the Poo~Pourri bottles and how long will they last?

A: How long Poo~Pourri lasts depends on how often ya poop! Here is a size guide to help you spritz wherever you go:
4mL trial size = 3-5 uses = convenient size for when in a pinch or to try a new scent
1.4oz bottle = 50 uses = perfect for your purse and travel
2oz bottle = 100 uses = perfect for your office desk or a gift
4oz bottle = 200 uses = ideal for your favorite scent or your home bathroom
8oz bottle = 400 uses = great for high traffic bathrooms
16oz bottle = 800 uses = made for refilling empty Poo~Pourri bottles


{ GUARANTEED POO } why we promise Poo~Pourri works 

Q: How much are you paying all these people that shout from the rooftops how amazing Poo~Pourri is? Either you guys are loaded, or this product really works. So which is it, Poo~Pourri (if that’s even your real name)?

A: Paying for relationships is illegal in most states, and we’re not into that sort of thing. The love of our Poo fanatics is consensual, we swear. With every bottle sold, we strive for 100% customer satisfaction. If Poo~Pourri doesn’t completely stop your stench from spreading, send it back for a full refund—our unconditional stink-free guarantee.

 Q: Poo~Pourri didn’t stop my husband’s stench from spreadin’. I want my money back, and I want it back NOW!

A: One, I don’t appreciate your sass. And two, just send the bottle back to us, along with a stool sample for research and development (jk), and we’ll refund your order. And what the flush do you feed that hunger buster?!


{ SHIPPIN’ POO } how Poo~Pourri gets from our website to your door 

Q: I live outside the USA and I NEED Poo~Pourri in my life. Please make my poopin’ dreams come true and tell me it’s possible!

A: Simmer down, desperate pooper. While does NOT ship outside of the USA and Canada, we have distributors poppin' up worldwide. Contact us at [email protected]

Q: I want my package delivered by a carrier pigeon or by a tall, dark and handsome mailman—preferably a tall, dark and handsome mailman holding a carrier pigeon.

A: Well tough ship, missy. I want a pink pony that poops Skittles. You’ll have to settle for FedEx SmartPost, which takes up to 7 business days. Butt if that's not quick enough for you, we also offer FedEx Ground and FedEx Express for some extra dough. Please allow for 1-2 business days processing time.


{ MORE THAN POO } a stink stoppin’ company

Q: Hey Poo~Pourri, don’t ya know odors exists in more places than the bathroom?! I need more of your stink-fightin’ goodness to stop non-bathroom odors!

A: You came to the right place, Smelly Nelly! Another one of our rockin’, odor blockin’ products is Shoe~Pourri—a shoe odor eliminator that stomps the stink of even the smelliest kicks. 

Q: The only smell worse than human poo is cat poo… can I use Poo~Pourri in my cat's litter box?

A: As animal owners ourselves, we feel ya. The stinky litter box struggle is very real. However, due to citrus sensitivities in cats (our products are citrus natural essential oils based), we encourage that you do NOT spray Poo~Pourri into your cat's litter box. It actually may deter them from using it—no bueno.


{ OOPSIE POO } website issues or product problems

Q: My darn-tootin’ bottle of Poo~Pourri ain’t actin’ right! It stopped working. What the heck?

A: Well shucks! First, try twisting the sprayer so that the dip tube is aligned with the little bit of product remaining—that'll allow you to get every last drop. If that's not the problem, give us a call or email us at [email protected]. We’ll put our top Poo detectives to work and figure out where the cart fell off the horse (AKA someone’s getting fired).

Q: My shipment box arrived damaged and my poor Poo~Pourri inside didn't make it. Help!

A: Now, before you put the damaged product in a tackily decorated shoebox and bury them in your backyard in mourning, please email pictures of the damaged product and the LOT numbers located on the bottle to [email protected]. After that, we'll make sure you end up with the perfectly pristine Poo~Pourri you ordered!


{ RANDOM POO } miscellaneous Qs for your POOs

Q: I’m scared of the internet and want to purchase Poo~Pourri from a human. Where can I buy Poo~Pourri at a store near me?

A: We get it, the internet can be a very scary place—you're always one wrong click away from things you can't unsee. To purchase from a real-life human, use our store locator to find a shop near you that carries Poo~Pourri. TIP: if you're looking for a specific scent, give the store a call before you head there to ensure they carry it and have it in stock.

Q: Is Poo~Pourri tested on animals?

A: Heck no! We love earth's furry friends. In fact, you'll usually find 1 or 2 (or 10) roaming the Poo office on any given day. We do NOT test our products on animals, only on stinky humans.

Q: I’m a feast-eatin’ fella and I actually enjoy my own scent. So get up off me, Poo~Pourri!

A: Well, maybe your significant other or coworkers DON'T. Don’t be selfish, mister. Think before you stink. I will leave you with this quote from an ancient philosopher whose name we cannot spell nor pronounce: “You shouldn’t punish others for your own choices.”

Q: Poo~Pourri, I think I’m in love with you. I wrote you a poem.
“You’re with me at my worst,
I take you to every location.
You make me smell my best,
In any stinkin’ situation.”

A: We love you, too! But we’re just not in love with you…

Q: How do you come up with your redonkulous product names and pooetry? Do you guys just sit around and make poop jokes all day?

A: Here’s a Poo riddle: What’s the best job in the world and the crappiest job in the world, all at the same time? Yep, you guessed it, you whipper snapper, you. Working for Poo~Pourri means not taking life too seriously, having poo on the brain 24/7, and always giggling at the word “duty.” Always. In a word, our jobs are the sh*t.


{ AUTO-SHIPPIN’ POO } subscription service

Q: An Auto-Ship Subscription Service—sounds fancy. Now in English, please. What the heck is it?!

A: We’re glad you asked! Poo~Pourri’s Auto-Ship Subscription Service is for people who know what they want, when they want it. The service allows you to (1) select a package on the homepage of (New to Poo, Getting to Know Poo, Tried and True Poo), (2) choose a delivery schedule, and (3) get that same odor-fightin’ order auto-shipped to you from that moment forward—you won’t have to lift a stinkin’ finger! Yup, fancy as it gets.

Q: I signed up for Auto-Ship, but I changed my mind. Yes, I have commitment issues and no, I don’t want to talk about them.

A: We won’t pry—that’s what Moms are for. But we will help you cancel your Poo~Pourri subscription. To cancel future auto-shipments, log in to your account, hit the Cancel button located to the right of your subscription, and confirm the cancellation.

Q: This subscription service is the ship! In fact, I want to change my auto-shipments from every 6 months to every 4 weeks. AND I want to upgrade my subscription package from New to Poo to Tried and True Poo! Can I edit the frequency or contents of my Poo~Pourri subscription? 

A: While you can’t change the auto-shipment frequency or contents once you’ve started your subscription, you can easily cancel the existing subscription, and create a brand stinkin’ new one!

Q: I didn’t receive one of my auto-shipments when I expected to. I’m beginning to worry. Help, Poo Package Search and Rescue Team! 

A: You know what they say, ship happens… But before you go putting your missing package on a milk carton, let’s do some digging. First, log in to your account. Is there an order/date listed that should’ve gotten to you by now? If so, email or call us with that order number so we can look into what the flush happened. If not, please click on Change billing/shipping info and confirm your payment info hasn’t expired or changed.