FAQ – Poo~Pourri
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Frequently Asked Q’s About Poo

Hey, poo pal! You’ve got questions - we get it! From shipping to sh*tting, we’ve got you covered!

General Poo Questions

Q: Before I go spritzing, is Poo~Pourri safe for my toilet, septic tank and plumbing system?

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Q: Before I go spritzing, is Poo~Pourri safe for my toilet, septic tank and plumbing system?

A: Don’t you worry—your beloved loo is safe with us. Poo~Pourri’s natural formula is biodegradable. And Poo~Pourri will not leave a residue in the bowl. In fact, Poo~Pourri contains many of the same elements found in natural household cleaners. Your toilet may even thank you.

Q: A trustworthy friend swore to me that Poo~Pourri is made of magic. Is that true, or do I need a new friend?

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Q: A trustworthy friend swore to me that Poo~Pourri is made of magic. Is that true, or do I need a new friend?

A: Do you smell that? It’s your friend’s pants on fire. Though its powers may seem magical, Poo~Pourri is the real, stink-fighting deal. It’s made of essential oils and other natural compounds.
NO Synthetic Fragrance
NO Parabens
NO Phthalates
NO Aerosol
NO Formaldehyde
NO
 Benzene
ALL Stink-Fightin’ Good Stuff

Q: All of the Poo~Pourri scents sound delicious, can I drink them?

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Q: All of the Poo~Pourri scents sound delicious, can I drink them?

A: Umm, no… weirdo. If you or a lil’ stinker accidentally—or purposefully—ingest Poo~Pourri, please call ChemTel at 800-255-3924 (or +01-813-248-0585). If you get Poo~Pourri on your skin and have an allergic reaction to its natural oils, please call ChemTel.

How to Poo

Q: How the flush do you use Poo~Pourri? Do you spray it in the air? Directly on your bum?

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Q: How the flush do you use Poo~Pourri? Do you spray it in the air? Directly on your bum?

A: Spritz the bowl, not the hole.
(1) Give the bottle a little shake
(2) Spritz 3-5 sprays of Poo~Pourri into the toilet bowl onto the water's surface
(3) Take a seat and let that sh*t go
(4) Tell us how using Poo~Pourri made you feel! Tag @poopourri on FacebookTwitter or Instagram

Q: Yeah, but does Poo~Pourri work on farts n’ floaters?

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Q: Yeah, but does Poo~Pourri work on farts n’ floaters?

A: Abso-toot-ly! Just in case you’re eating breakfast right now, we won’t get too graphic. But, as floaters penetrate the film, they’re coated with Poo~Pourri, stopping their air assault before it begins. For gas-pass protection, we suggest you lightly spritz a spray of Poo~Pourri into the air, post-toot.

Q: Is there more than one size bottle of Poo~Pourri? And how did you figure out how many uses are in them?

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Q: Is there more than one size bottle of Poo~Pourri? And how did you figure out how many uses are in them?

A: It was a very important job and someone had to do it! How long Poo~Pourri lasts depends on how often you do the doo doo that you do! Here is a size guide to help you wherever you go:
10mL = 20 uses = convenient size for your purse, pocket, or when trying a new scent
2oz = 100 uses = perfect for travel, your office desk or as a gift
4oz = 200 uses = ideal for your home bathroom
8oz = 400 uses = great for high traffic or shared bathrooms
16oz = 800 uses = made for refilling empty Poo~Pourri bottles

How Poo~Pourri Ships

Q: I live outside the USA and I NEED Poo~Pourri in my life. Please make my pooping dreams come true and tell me it’s possible!

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Q: I live outside the USA and I NEED Poo~Pourri in my life. Please make my pooping dreams come true and tell me it’s possible!

A: Simmer down, desperate pooper. While PooPourri.com does NOT ship outside of the USA and Canada, we have distributors popping up worldwide. Contact us at [email protected]

Q: I want my package delivered by a carrier pigeon or by a tall, dark and handsome mailman—preferably both if possible...

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Q: I want my package delivered by a carrier pigeon or by a tall, dark and handsome mailman—preferably both if possible...

A: Well tough ship, missy. I want a pink pony that poops Skittles. You’ll have to settle for FedEx SmartPost, which takes up to 5-7 business days. Please allow for 2-3 business days processing time.

ABOUT POO, THE STINK STOPPIN’ COMPANY

Q: Hey Poo~Pourri, I need more of your stink-fightin’ goodness to stop non-bathroom odors! What else do you have?

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Q: Hey Poo~Pourri, I need more of your stink-fightin’ goodness to stop non-bathroom odors! What else do you have?

A: You came to the right place, twinkle toes! From the maker of Poo~Pourri comes Shoe~Pourri—a natural shoe odor eliminator that stomps the stink of even the smelliest kicks. If you’re a mum of kids who play sports, you need this.

Q: The only smell worse than human poo is cat poo… can I use Poo~Pourri in my cat's litter box?

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Q: The only smell worse than human poo is cat poo… can I use Poo~Pourri in my cat's litter box?

A: As animal owners ourselves, we feel you. The stinky litter box struggle is very real. However, due to citrus sensitivities in cats, we encourage that you do NOT spray Poo~Pourri into your cat's litter box. It actually may deter them from using it.

OOPSIE POO - website issues or product problems

Q: Poo~Pourri is liquid gold. How do I use every last drop from the bottle?

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Q: Poo~Pourri is liquid gold. How do I use every last drop from the bottle?

A: First, try twisting the sprayer so that the dip tube is aligned with the little bit of product remaining. If you’re having another problem with the bottle, give us a call or email us at [email protected].

Q: My shipment box arrived damaged and my poor Poo~Pourri inside didn't make it. Help!

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Q: My shipment box arrived damaged and my poor Poo~Pourri inside didn't make it. Help!

A: Now, before you put the damaged product in a shoebox and bury it in your backyard, please email pictures of the damaged product and the LOT numbers located on the bottom of the bottle to [email protected]. After that, we'll make sure you end up with the perfectly pristine Poo~Pourri you ordered!

Q: Listen, Poo~Pourri. I’m just not that into you. I want my money back, and I want it back NOW!

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Q: Listen, Poo~Pourri. I’m just not that into you. I want my money back, and I want it back NOW!

A: With every bottle sold, we guarantee you’ll leave the toilet smelling—and feeling—better than when you went in. Consider it our unconditional stink-free guarantee. If Poo~Pourri doesn’t completely stop your stench from spreading, send it back, along with a stool sample, for a full refund. Just kidding, please don’t send us your poo. Please. Oh I’m going to regret that joke…

Random Poo Questions

Q: I want to purchase Poo~Pourri from a human. Where can I buy Poo~Pourri at a store near me?

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Q: I want to purchase Poo~Pourri from a human. Where can I buy Poo~Pourri at a store near me?

A: We get it. Sometimes you don’t have time to wait for Poo~Pourri to come in the mail. If you need it now—like, now now—use our store locator to find a shop near you that carries Poo~Pourri. Poo~Pourri is available at Target, Bed Bath and Beyond, CVS, Walgreens, Ulta, Kroger, Costco, and more.

Q: Is Poo~Pourri tested on animals?

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Q: Is Poo~Pourri tested on animals?

A: Heck no! We love earth's furry friends. In fact, you'll usually find 1 or 2 (or 10) roaming the Poo office on any given day. We do NOT test our products on animals, only on stinky humans.

Q: I’m a feast-eatin’ fella and I actually enjoy my own scent. So get up off me, Poo~Pourri!

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Q: I’m a feast-eatin’ fella and I actually enjoy my own scent. So get up off me, Poo~Pourri!

A: Well, maybe those around you DON'T. Don’t be a deucebag. Think before you stink. I will leave you with this quote from an ancient philosopher whose name we cannot spell nor pronounce: “You shouldn’t punish others for your own choices.”

AUTO-SHIPPIN’ POO - subscription service

Q: An Auto-Ship Subscription Service—sounds fancy. Now in English, please. What the heck is it?!

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Q: An Auto-Ship Subscription Service—sounds fancy. Now in English, please. What the heck is it?!

A: We’re glad you asked! Poo~Pourri’s Auto-Ship Subscription Service is for people who know what they want, when they want it. The service allows you to (1) select a set bundle of product, (2) choose a delivery schedule, and (3) get that same order auto-shipped to you from that moment forward—you won’t have to lift a stinking finger and you’ll never run out of Poo~Pourri! Yup, fancy as it gets.

Q: I signed up for Auto-Ship, but I changed my mind. Yes, I have commitment issues and no, I don’t want to talk about them.

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Q: I signed up for Auto-Ship, but I changed my mind. Yes, I have commitment issues and no, I don’t want to talk about them.

A: We won’t pry—that’s what Moms are for. But we will help you cancel your Poo~Pourri subscription. To cancel future auto-shipments, log in to your www.poopourri.com account, hit the Cancel button located to the right of your subscription, and confirm the cancellation.