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Careers

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Poo~Pourri Job Listings


Customer Care Rep

As a Customer Care Rep, you are the first point of contact for our Customers. The phone is your friend and you view every in-coming call as the most important call ever. You emanate the "Poo Standard of Excellence"!!!

You lovingly make and take calls. Customers speak praise and prose about your award-winning personality and sense of humor.

DAILY FUNCTIONS (to name a few):

  • Voice Mail – retrieval and distribution of messages
  • Answer Phones and route calls to appropriate Poo Employees
  • Assist wholesale customers with their orders, questions and complaints
  • Call our customers and love them up
  • Order Entry and Order Maintenance

WORK ETHICS

  • A passion for detail and forward-thinking creative solutions
  • Ability to work in a multi-project, deadline-driven environment
  • Excellent organization and planning skills
  • Confidence to independently create ideas as well as work together in a team
  • Excellent verbal, written, and communication skills
  • A go-getter attitude and the ability to roll with the punches

BENEFITS

  • Creative and Energetic Environment
  • Innovative and Award-Winning Marketing & Products
  • Bottomless Lattes – no really!
  • Casual Work Environment – flush yeah!
  • Access to massage chair and relaxation room any time of the day!
  •  … and of course endless poo jokes!

To apply, send a résumé and cover letter to [email protected]
Go the extra mile … Click here to submit a Video-Recorded Q/A


Operations Manager

As an Operations Manager on our team, you’ll be collaborating with our 3PLs Fulfillment Center to make sure our Operations run smoothly and effectively. The Operations Manager will need to build and maintain communication channels among all groups associated with the Supply Chain through information sharing, thought leadership, and tactical and strategic planning.

JOB RESPONSIBILITIES

  • Ensure that all workings are manufactured in a correct, cost effective and timely manner in alignment with specifications and customer quality requirements
  • Working knowledge of budgets, forecasting and metrics
  • Perform cost-benefit analysis and identify cost efficiencies and savings opportunities
  • Communicates with Sales on availability of product or related issues
  • Be the key interface with fulfillment centers and Poo-Pourri internal keyholders, troubleshooting issues and communicating information
  • Oversees all operations and execution including Order Fulfillment Management, purchasing of packaging material, finished goods inventory, Customer Quality Requirements, Inventory Replenishment Management and other product/Kitting jobs
  • Lead specific projects to improve operations, onboard customers, and drive profitability
  • Regularly develop and report on KPI performance
  • Other ad-hoc duties as assigned

ADDITIONAL KNOWLEDGE & SKILLS

  • Proven work experience as Operations Manager
  • Excellent organizational skills
  • Follow up and follow through
  • Adept at interpreting and analyzing data
  • Experience on continuous improvement work
  • Organization and time management skills
  • Accountability - can manage multiple priorities and meet business deadlines; sense of urgency
  • Bias for action and obsession with customer service
  • Collaborative work style and strong work ethic

    EDUCATION AND/OR EXPERIENCE

    • Bachelor’s Degree
    • 5-6 years work experience in operations, distribution or supply chain management, with 3-4 years in operational role
    • 3+ years management experience leading a small team a plus

    BENEFITS

    • Creative and Energetic Environment
    • Innovative and Award-Winning Marketing & Products
    • Bottomless Lattes – no really!
    • Casual Work Environment – flush yeah!
    • Access to massage chair and relaxation room any time of the day!
    •  … and of course endless poo jokes!

    To apply, send a résumé and cover letter to [email protected]
    Go the extra mile … Click here to submit a Video-Recorded Q/A


    Demand Planning Manager

    The Demand Planning Manager is responsible for the demand phase of the S&OP process. The position is responsible for calculating a statistical forecast, utilizing Demand Works on the base business to be used as the basis for the projected demand of the business. The Demand Planning Manager will also work closely with Sales and Marketing to identify and understand activities and programs that drive demand that are not included in the statistical trend forecast including new products being launched through the Company’s innovation process. The entire demand forecast will feed the supply phase of the S&OP process and be the basis for the Company’s financial forecast. The forecast will include SKU level information by channel and major customer within each channel. The successful candidate will have a strong ability to learn quickly, be able to analyze information and present findings in an understandable way to Management and be able to generate a large amount of work in a timely and accurate manner. 

    • Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
    • Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
    • Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.
    • Interact with sales, marketing, and customer finance to understand demand forecast drivers.
    • Utilize a collaborative and consensus approach by working with Sales, Marketing and Finance to obtain and ensure that current and accurate information is used for demand forecasts.
    • Use and maintain the Demand Planning software as the primary forecasting system tool.

    PRIMARY JOB RESPONSIBILITIES

    • Lead weekly meetings with Sales to gather intelligence related to promotions and programs that drive demand to incorporate in the forecast.
    • Acquire, understand, and incorporate historical customer sales trends, insight and replenishment triggers in the development of the customer SKU-level forecast.
    • Develop a monthly forecast by SKU and by channel for a rolling 12 month period based upon the information received from Sales, Marketing, and Management.
    • Report forecast accuracy by SKU and channel.
    • Work with Sales & Marketing to develop sales forecasts for new products.
    • Effectively communicate key variances to be addressed by Management.
    • Manage brand, SKU and account level forecasts to achieve forecast accuracy objectives.
    • Facilitate consensus meetings with Sales, Marketing, Finance & Supply Chain.
    • Influence Divisional Business decisions through analytics presented to Senior Management.
    • Analyze channel specific trends to determine risks & opportunities.
    • Review reasonableness of Marketing Promotional forecasts. Present recaps and objective perspective to management.
    • Drive SKU Rationalization and SKU lifecycle management process.
    • Provide input to the Supply Planning organization in developing inventory strategies on existing items, new products, and product phase-outs.
    • Participate in Supply Chain meetings
    • Driving process improvement and related projects.

    SKILLS AND TECHNICAL EXPERTISE

    • Ability to identify variances and articulate key drivers.
    • Advanced Excel and computer skills.
    • Understanding of retailer and distributor interactions with regard to sales, planning, marketing, and inventory.
    • Must have excellent business acumen, analytical and problem solving skills to build strong business cases for change.
    • Ability to think strategically and increase effectiveness at achieving overall strategies
    • Excellent communication skills with the ability to simplify complex issues and topics
    • Ability to establish a high degree of accountability through both performance measurement and clear communications.
    • Strong interpersonal and coaching skills, ability to motivate the extended team for maximum productivity
    • High comfort level working at a rapid pace
    • Strong organization skills (ability to manage multiple projects)

    MINIMUM REQUIREMENT

    • BS/BA Business or in relevant field including Advanced Supply Chain degree.
    • 5-7 years Forecasting/Planning or related Analytical experience with minimum 3 years in business analytics role
    • Excellent communication skills
    • Proficient in Excel, Microsoft Office

    PREFERRED EXPERIENCE

    • Master’s degree in mathematics, engineering, accounting, business, or finance with quantitative background or other advanced degree preferred.
    • Hands-on knowledge of statistical modeling techniques and forecasting software.
    • Experience within CPG companies a plus.

    BENEFITS

    • Creative and Energetic Environment
    • Innovative and Award-Winning Marketing & Products
    • Bottomless Lattes – no really!
    • Casual Work Environment – flush yeah!
    • Access to massage chair and relaxation room any time of the day!
    •  … and of course endless poo jokes!

    To apply, send a résumé and cover letter to [email protected]
    Go the extra mile … Click here to submit a Video-Recorded Q/A


    Media Buyer

    It’s our mission at Poo-Pourri to delightfully shift the way the world thinks about the things they’ve always done and we encourage that shift with a cleverly playful, confident and sassy voice, like any good, authentic, rule-breaking trailblazer would. We turn crappy into happy by eliminating foul odor in your world, every day, everywhere. And that’s where you come in!

    The primary role of the Poo Media Buyer will be to assist the Director of Poo Marketing in research, negotiation, planning and placement of all traditional Poo media buys and projects. This role is designed to efficiently utilize every Poo media dollar to its fullest potential and take media buying to the next level. Plus you’ll have the opportunity to represent the World’s BEST Before You Go Toilet Spray – Flush Yeah!

    OUR POOFECT CANDIDATE WILL...

    • Develop a working knowledge of marketing goals, guidelines and strategies and gain an understanding of media needs/recommend media solutions
    • Maintain a budget and other campaign data
    • Negotiate and implement media buys, as well as added value
    • Consistently demonstrate the ability to understand and use all current media hardware/software programs
    • Coordinate and maintain media plans including flowcharts and other plan details
    • Input, maintain and reconcile media schedules accurately and on time
    • Send orders to networks and receive/track confirmations
    • Notify production and traffic departments of upcoming deadlines
    • Produce monthly media analysis to share with executive team
    • Promptly approve all media invoices and settle billing discrepancies with media vendors and accounting
    • React quickly to campaign results, and implement required optimizations as directed

    REQUIREMENTS

    • At least 3+ years Media Buying experience
    • Strong time and campaign management, multitasking abilities are essential
    • Proven ability to work independently and as part of an integrated team
    • Detail-oriented, organized, conscientious, with the ability to multi-task and work well under tight deadlines in a fast-paced environment
    • Proficiency with Microsoft programs

    BENEFITS

    • Creative and Energetic Environment
    • Innovative and Award-Winning Marketing & Products
    • Bottomless Lattes – no really!
    • Casual Work Environment – flush yeah!
    • Access to massage chair and relaxation room any time of the day!
    •  … and of course endless poo jokes!

    To apply, send a résumé and cover letter to [email protected]
    Go the extra mile … Click here to submit a Video-Recorded Q/A


    HR Director

    It’s our mission at Poo-Pourri to delightfully shift the way the world thinks about the things they’ve always done and we encourage that shift with a cleverly playful, confident and sassy voice, like any good, authentic, rule-breaking trailblazer would. We turn crappy into happy by eliminating foul odor in your world, every day, everywhere. And that’s where you come in!

    The HR Director will be responsible for the cultivation and preservation of the playful, eccentric Poo culture! This person is upbeat, optimistic and curious, with strong ethical principles and a talent for building cohesive environments. This person is a touchstone of the Poo Crew who believes that purpose, partnership and passion lead to extraordinary things. Plus you’ll have the opportunity to represent the World’s BEST Before You Go Toilet Spray – Flush Yeah!

    OUR POOFECT HR DIRECTOR WILL CONSISTENTLY...

    • Partner with our executive team to lead the administration of policies and programs covering all aspects of human resources.
    • Demonstrate a strong depth of HR knowledge
    • Recommend new approaches, policies and procedures to drive improvements in productivity
    • Develop programs that increase employee engagement and provide opportunities for career development
    • Coordinate delivery of overall benefit programs, including responding to and resolving employee/management questions or issues with benefits
    • Remain credible, act with integrity and maintain a high level of professionalism and discretion
    • Interact effectively with all levels of the organization and in a variety of cultures
    • Conduct I-9 verifications for all new hires prior to start date; maintain I-9 binder
    • Update and maintain HR handbooks, manuals, on-boarding materials and benefit presentations
    • Administrate quarterly performance management evaluations
    • Perform exit/stay interviews with employees
    • Assist recruiting department as needed with sourcing/screening candidates, PayScale inquiries, interviews & offer preparation

    REQUIREMENTS

    • 5-7 years HR Generalist experience
    • Bachelor’s Degree
    • Excellent interpersonal skills with a customer-focused attitude and problem-solving skills
    • Detail-oriented with the ability to multi-task and work with a high sense of urgency under tight deadlines in a fast-paced environment
    • Experience with payroll/benefits administration websites
    • Working knowledge of HRIS systems, Microsoft Suite of tools

    BENEFITS

    • Creative and Energetic Environment
    • Innovative and Award-Winning Marketing & Products
    • Bottomless Lattes – no really!
    • Casual Work Environment – flush yeah!
    • Access to massage chair and relaxation room any time of the day!
    •  … and of course endless poo jokes!

    To apply, send a résumé and cover letter to [email protected]
    Go the extra mile … Click here to submit a Video-Recorded Q/A

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